Odd Bunch Returns & Refunds Policy
Due to the perishable nature of our produce, we cannot accept physical returns; however, we are committed to ensuring you only pay for quality food. If any item in your delivery arrives damaged or spoiled, please contact us within 24 hours for a full credit or refund.
Snap a Photo
Take a clear photograph of the item that did not meet our quality standards as soon as you open your box.
Contact Support
Email our customer care team at [email protected] with your order number and the attached photo.
Review Process
Our team will review your claim within 48 hours to verify the issue and process your request.
Receive Credit
Once approved, we will issue a direct refund to your payment method or provide a credit toward your next Odd Bunch box.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing